Sat, 2 September 2017
Welcome to episode 176, this week I am going to share my thoughts on the demise of content marketing and the rise of engagement as a much more effective tool to influence and build trust.
Interesting Stuff I Saw This Week
Bumble’s CEO Takes Aim At LinkedIn
New LinkedIn Feature
Invitations. This week saw the introduction of significant improvements to the way we manage our invitations to connect.
The ‘select all’ feature will save me loads of time. Thanks to Perry Van Beek for informing me of this.
Search. LinkedIn have, for some strange reason, decided to take away the keyword search field from search results.
In addition the ‘search for people with filters’ has been replaced with ‘People’. ‘Jobs’ and ‘Posts’. Selecting People is still a ‘filters’ search but you can’t then subsequently add in keywords to your search. You either start with keywords or have none….odd move!
This has a knock on effect with search alerts because you cannot create one unless you have performed a keyword search.
This has been playing on my mind recently as I think we are seeing the start of a significant change in the way people use LinkedIn.
Traditionally we always thought that sourcing relevant content and sharing it on LinkedIn was a great way to build relationships. This led to scheduling of link based posts using tools like Buffer or Hootsuite.
On reflection we have been posting all these links to external articles but is anyone reading them? Probably not!
Instead we should be focussing our time on creating effective posts, good quality articles and engaging with other peoples content.
Can you see where I am coming from here?
Sat, 26 August 2017
Welcome to episode 174, this week I want to return to a subject close to my heart and also one that I think is really important to all of us.
Interesting Stuff I Saw This Week
LinkedIn launch a new ‘Welcome to the team’ prompt
Last Friday I had a wonderful day with three other LinkedIn Trainers in the UK.
We had a really productive day sharing ideas and expertise in a very open ‘nothing to lose, everything to gain’ atmosphere. If you get the chance to get together with your competitors, take it. You will gain a lot from the experience.
On Sunday I attended the start of the Round the World Clipper race. I really knew very little about it beforehand but I found the whole thing incredibly inspirational and it’s really helped me get some new focus into my business.
Click on the image below to find out more about the race
Company Page Followers Hack
It’s very annoying that LinkedIn prevent us from seeing who are followers are but thanks to Glen Smith I have a cool hack to show you.
It’s a useful hack but my advice is to focus all your engagement efforts on your personal page anyway.
Is this poor communication?
This fascinates me. Is this good communication or not? Is it good design by LinkedIn? What are they hoping to achieve by this?
A Focus on Youth
This week I chat with John Morley about the work he has been doing with school leavers via the National Citizen Scheme in the UK.
I would strongly encourage you to spend some time with your teenage kids, family members or family friends and encourage them to think about LinkedIn. You could be doing them a real favour.
Sat, 19 August 2017
Welcome to episode 174, I’m going to share an interesting chat I had with AJ Wilcox this week. AJ heard me talk in sceptical terms about the new website demographics feature that LinkedIn are currently rolling out and contacted me to say he was very enthusiastic about the feature. So I thought I would record our conversation and share it with you.
More of that later but first…
Interesting Stuff I Saw This Week
This ruling could have interesting ramifications for other current and potential 3rd party products. I’m not sure it ‘opens the floodgates’ for plug-ins and extensions but it will be interesting to see what develops.
This a great point from Sandra. Sharing a post, with attribution does allow someone to add their own perspective that is suitable to their audience.
If you want a copy of the cheatsheet that outlines how to achieve high post views and engagement then fill in your details below, it’s completely free.
New LInkedIn Features
Native video on desktop is now being rolled out, it doesn’t allow you to record unfortunately but you can upload a video from your computer
The video feature has suffered some problems this week as a new tranche of members have been given access which has caused uploads to be very slow at processing.
We now have a new ‘Connection’ filter in search results (mobile and desktop). This is different to searching a connections connections which is done from their profile. This is designed to be more of a secondary filter to an existing search result. For example you may be searching for prospects and then want to know if one of your good business contacts is already connected to anyone in the result. Thus revealing the opportunity for an introduction.
LinkedIn active status in Messages. Many users seems to have got this useful new feature this week but the way LinkedIn explained it can lead to some confusion. Hopefully the below video clears that up
It’s a positive enhancement to the messages function but I think this feature could be improved with;
What do you think. Any other ideas on how they could improve this?
Let’s hear what the world’s nicest social media expert has to say about this new LinkedIn website demographics feature
AJ explains how this tool can be used to get a much greater understanding of who visits your website. Not just your domain but each specific page so you should be able to get a much clearer idea of who is interested in certain aspects of your business or products.
Also you can combine custom audience advertising with website demographics by targeting the demographic of the people that are typically going to your relevant website pages. This should make your custom audience ad’s much more effective.
You might already have this feature. Go to your ad’s account on LinkedIn
Then click on an account and you will see website demographics if you have it. I didn’t have it when I spoke with AJ but as you can see, I have it now!
Apparently only 25% of members have it but it is currently rolling out to all.
Sat, 12 August 2017
Welcome to episode 173, this week it’s just me (no interview) and I want to talk about the controversial but also very important topic of plagiarism.
But before we get to that I need to catch up on some things I wasn’t able to cover last week plus some other articles I saw this week…
Interesting Stuff I Saw This Week
You can hear my interview with Janet Murray on the Soulful PR podcast here
Think twice before you reply to an InMail with a shortcut ‘No Thanks’!
This is very sneaky and I’m not sure it’s been properly thought through by LinkedIn. When you receive an iMail from someone you have the opportunity to reply with 3 shortcut phrases
On the face of it this looks like a time saving convenience feature similar to those inBot responses you see in normal messaging.
When your ‘no thanks’ reply is received the other end the sender sees this message
So they can’t continue the thread….that makes perfect sense to me but what happens if they try to subsequently send you a new InMail?
So you have inadvertently ‘blocked’ this person from ever InMailing you again which could be disastrous for jobseekers and others who don’t wish to cut off communication altogether, it seems absurd to me that LinkedIn don’t make it clear what you are doing!
Long text posts are ‘killing it’ on LinkedIn
I have reported on this before but since then I have tested this further and it is clear that the algorithm that decides how many of your followers will see your post is massively favouring posts with a lot of text and really penalising any posts that include a link (unless it’s a LinkedIn article).
Here is a post I did last week about a news item regarding Sports Direct. As you can see below, this story was widely covered on LinkedIn by individuals and companies but everyone else made the mistake of including a link to the online article.
Knowing what I know, I simply took a screenshot of the letter and posted it as an image accompanied with some long text (triggering the ‘see more’.
As you can see, the results speak for themselves!
As I typed the above post I paused as I wondered if what I was doing was in some way a form of plagiarism. In the end I decided it was OK as the story had been widely covered by many sources in the national press….but that got me thinking about the main subject of this weeks episode!
LinkedIn Plagiarism - Is copy & pasting posts OK?
Here is a classic example of what I’m talking about. This text only post from Ryan Cummings was phenomenally successful with nearly 40,000 likes and approaching 3000 comments.
Those are great numbers but could have been so much more because others decided to copy and paste his post and re-post it on their own feed. I actually found 27 posts like this.
This is the most blatant example and is classic plagiarism
The majority were like this, I even found someone who had made it into his own LinkedIn Article!
And someone who tried to be clever by changing the copy, ever so slightly!
And another who just copy & pasted a section
Some fool even had the cheek to add their product picture to the copied post!
It’s hard to defend these people. They clearly have extremely low ethical standards and will never find success by operating that way……..These losers are annoying but not the ones I’m most concerned about.
I also saw plenty of examples like this;
Whilst Ryan’s name is shown, it is not a link back to his profile.
There were other examples where Ryan is mentioned and linked (@mention)
Whilst this is an improvement, is still wrong in my opinion for this simple reason;
They are stealing views, Likes and Comments from Ryan!
and I think that is totally unacceptable!
Every post offers us the opportunity to Like, Comment or Share - using these is quicker and ensures that all credit, views and further engagement belong to the rightful owner.
Not everyone however would agree, look at this post from a CIO claiming that this practice is ‘standard behaviour’ across all social media - really? If this is common practice then that would suggest to me that it’s ‘common practice’ to behave unethically, surely that isn’t true for most social media users - is it?
Admittedly Bill also makes a good point about unwarranted blocking but his original comment is ludicrous!
This topic was also covered and extensively commented on in a recent post by Simon Chan
I agree wholeheartedly with Simon’s comments but who cares what we think. How does it feel to be copied in this way?
“When I first noticed that some people were copy and pasting my post, I was a bit flattered. However, when one particular post began accruing several thousand likes and gained momentum, I then had people commenting on my post saying that they think the story was made up or that I was the one who copied it.
LinkedIn can easily determine who the original author was, and I believe they should step in and take down posts/suspend users who do not give proper attribution when posting others' content.
So to directly answer your questions:
Sat, 5 August 2017
Welcome to episode 172, this week I’m going to introduce you to a very interesting and somewhat entertaining character. Jon Buchan is a digital marketing expert who has a unique way of getting fantastic responses to cold messages (mainly emails) he sends by using humour.
But first we had some feedback from last weeks episode on Native video.
My friend and fellow LinkedIn trainer Sandra Long sent me this voicemail
Gary Stockton also got in touch;
“I'm looking forward to creating videos for important job openings and new thought leadership content. Check out Screenflow for Mac. You can record screen from iOS devices and make great looking mobile demo videos. I think current release of Camtasia also allows for mobile screen recording”
Great points Gary. I think highly of both those products but they might be out of the budget for the average user who occasionally wants to post a video. In those circumstances, simply record on your phone.
Sat, 29 July 2017
Welcome to episode 171, well I’m back from my holiday and fully refreshed albeit missing the sun, crystal clear sea, wonderful beaches and amazing sunsets……oh well!
More of that later but there has been other news whilst I’ve been away
There have been some other changes as well as native video whilst I have been away.
Hover over name feature returns and it’s better than ever!
You get the option to send a message to 1st tier connections, invite 2nd tier to connect and InMail anyone else. Don’t use the connect though as it doesn’t not allow for personalisation.
Website Demographics - coming soon.
An interesting looking tool that will give you information about your website visitors, we will have to wait and see exactly how useful it is.
Multiple image posts. This could be very handy for visual storytelling, I also suspect the algorithm my favour them. Only available in the app and iOS only for now.
Reshares of your posts now show in your post analytics.
This is definitely a step in the right direction but one of the =main reasons you want to see who shared is so you can thank them and the ‘hover over’ feature does not work in pop-ups so you have to click and open the profile to see more about the person a send a message. Bizarrely you can actually see the ‘hover’ pop-up opening in the background!
Native Video is Finally Here!
I noticed this feature whilst sipping my Mojito by the pool in Greece! Fortunately I had only just started my drink so was able to immediately give it a try;
This feature is currently only available on the mobile app
Very few users currently have it although it is being slowly rolled out to all.
You can record your video directly into the app or upload a video that is saved on your phone, simply tap the video icon to start the process
As you can see a ‘view’ is only counted when the video has appeared on someone’s screen for 3 secs without scrolling, this is therefore not comparable to other posts which are simply ‘views in the feed’. Therefore a view count of over 10,000 is pretty good and suggests that the algorithm is favouring video posts.
I have tried various formats, if you are recording directly into the app I would suggest holding your phone in landscape mode, this will look better when seen on desktop. It is worth noting that you cannot edit your video in the app.
Native video will autoplay in the feed on both desktop and mobile.
The problem with video is that few people will have sound (or sound switched on) on their computers and many mobile viewers won’t bother with sound so it may be wise to use subtitles.
In my tests the best results were when I used the free Clips iOS app, it records in square format so it doesn’t matter which way you hold the phone, you can edit before posting and it has a very effective subtitles feature that can be edited but often gets it right first time.
My first video above was made using Clips
I have been looking in the Google Play store for a suitable equivalent and I found Videoshow, I’m not sure how good it is but it maybe worth a look for Android users. If you know of a better app that allows editing and subtitles then please let me know.
So how can we use native video effectively?
It’s early days and we will have to wait and see what works but here are my initial ideas;
I’m sure other ideas will develop in time.
How will you use video on LinkedIn? Please share your ideas by sending me a voicemail or email.
No time for any questions this week but I will make sure I catch up an any unanswered ones next week.
Sat, 22 July 2017
Welcome to episode 170, I’m still away this week but rather than go two weeks without an episode I thought I would pre-record an interview with the amazing LinkedIn Trainer from London called Alex Galviz.
We cover a lot of ground in the interview and I hope you will agree that Alex’s approach to LinkedIn is both refreshing and inspiring.
But first I thought you might find these interesting…
The British Prime Ministers ex PR guru makes her feelings known in her LinkedIn headline…but doesn’t know how to update her profile properly!
Migrating Groups is not as easy as some people suggest!
Interview with Alex Galviz
I really enjoyed chatting with Alex, a millennial LinkedIn trainer and coach for millennials from London.
We covered a lot of ground in our chat;
Challenging your definition of success
This is the post Alex referred to that kickstarted her career as a career coach and LinkedIn specialist.
Sat, 8 July 2017
Welcome to episode 169, lets get personal this week……or maybe not! Is is right to chat about non-business matters on LinkedIn?
This subject was instigated when I saw the following post. It’s a very interesting thread and really got me thinking about this subject which many people seem to feel very strongly about.
Rather than just share my views I thought I would gather some views from LinkedIn and boy did you respond! This post is currently averaging 1000 views per hour!
I’m actually quite happy to share topics that are not strictly business with my network. There is almost always a tenuous link to business in everything I do but I believe people are more interesting in you than what you do. They can easily see from your profile what you do but the key difference in deciding if they want to work with you (or employ you) is who you really are.
In contrast I utterly detest using my Facebook profile for business. I’m not saying it’s a detestable thing to do…everyone to their own but I personally find it excruciatingly uncomfortable to either talk about work and business on my Facebook or alternatively ‘friend’ work related contacts and have them looking at things that are entirely personal.
I can control what I reveal about myself personally on LinkedIn, whereas using Facebook for business feels like I am opening my front door to people who are not appropriate share such things with.
I wondered if that was a contradiction…..
On balance I don’t think it is but maybe you disagree. I would love to know what you think about this subject.
There will not be an episode next week as I will be here;
The podcast will return the week after (22nd July) with a pre-recorded interview with Millennial LinkedIn Trainer Alex Galviz
Sat, 1 July 2017
Welcome to episode 168, last week’s show seemed to go down a storm……it seems everyone is checking their influence score and comparing them which can only be a good thing in my opinion.
As a followup to that and on a similar track I wanted to focus on article clicks this week, or rather the lack of article clicks many people seem to be battling with!
I’m getting a lot of comments like;
“I think I will move to posting rather than articles as they get better views”
So in this episode I’m going to try to fix that…but first
Here is the new ‘What people are talking about’ feature. This seems to be based on trending stories but when you click on it LinkedIn encourages you create a new post with a pre-written hashtag on that subject. Could this be LinkedIn trying to get # moving?
Images are fixed! At last LinkedIn have fixed the issue regarding posting images. No longer do we need to worry about turning our phones horizontal to take a picture for LinkedIn we can now add images in portrait!
What To Do If Nobody Is Reading Your Articles
Years ago published posts (now renamed articles) would get thousands and at times tens of thousands of views. It seemed like LinkedIn was the perfect place to produce content…a ready made audience that would be alerted to your content.
So let’s be clear…….publishing articles on LinkedIn is not what it used to be. The article feature is no longer a distribution network for your content, it is merely a library for your content….just as other blogging platforms are such as Wordpress and Blogger.
That however, doesn’t mean you shouldn’t be writing articles. It simply means that you need to use posts to distribute your articles to your audience…and hopefully beyond.
First let me make something clear;
We do need to be careful when comparing posts to articles. They are completely different and the stats are measured in different ways (clicks vs views in the feed).
A posts ‘view in the feed’ is simply a page impression ie it appeared on someones feed - it doesn’t mean they saw it. An Article click does mean they saw it - completely different things
The best way to view them is that they work together. An article is long form content but just that - static content. If it gets into a pulse channel it might get clicks outside of your followers but the best way to achieve clicks is via posts which are short form, viral content - see posts as the 'vehicle' to distribute your articles. Your ability to gain high view numbers on your posts is down to a variety of factors but most important of all is to show the algorithm that you are 'interesting' through regular comments & likes.
So here are the 3 key areas to focus on;
Aim to get it published in a Pulse channel
Make sure it is over 500 words
2) The Headline is Critical.
Create intrigue that makes some want to click on to see more
There is a free course on Lynda from LinkedIn editor in chief that includes many great tips from someone that should know more than most!
3) Generate your own traffic
If you want to tag and download profiles, the best tool out there is LinkedInBack. It is only for notes and tags but the download feature is the killer for me.
I also discovered a new video tool this week. Loom is very similar to Viewedit that I mentioned in episode 162
This weeks question came from Avi and it’s all about that ago old problem of multiple or dual objectives and whether you should create 2 profiles or not.
Sat, 24 June 2017
Welcome to episode 167, this week I’m going to take the opportunity to catch up on questions which have been building up recently as well as discussing the issue of influence and followers vs connections.
I had some great feedback from last weeks episode including this message from Kurt Shaver
Plus Leif Carlsen contacted me from Denmark. Leif consider himself to be the ‘Mr LinkedIn’ in Denmark! Leif and his partners run the Social Selling company and even have their own podcast called Social Selling Radio!
The reason Leif contacted me though was regarding #LinkedInLocal. They have been holding similar event every month for the last 3 years which they call Social Friday’s
Interesting Stuff I Saw This Week
LinkedIn have released a new Sales Navigator course on LinkedIn Learning and is available for everyone. https://www.linkedin.com/learning/learning-linkedin-sales-navigator-2
LinkedIn have introduced new Search statistics….but are they of any use?
Are you Influential?
I was speaking to someone this week about what makes people influential on LinkedIn, the answer is mostly to do with credibility but there is no doubt that some people get a wider distribution of their posts and this in part, must be effected by what I call the influence equation.
This can be broken down into two separate equations. Firstly the number of actual followers you have as opposed to the number of connections. A follower has chosen to see your content whereas a connection may have connected for different reasons.
What can you do to increase your ‘real’ followers?
The problem with this is that most LinkedIn users simply don’t understand following! Very few people actually follow so this somewhat nullifies the above equation.
Another way to look at it is this equation
As an example Kate Lister has 3851 followers and 3832 connections, so not many ‘pure’ followers but on average she gets 21,000 views of her posts! that is an influence rating of 5.45.
I’m way behind with my questions so I have decided to catch up this week.
The first question is from long term listener Jaz Greer;
I have always held to the headline in the profile is indexed by Google as it is basically set up as an H1 tag in SEO terms and that is the only part of the profile. The rest festure in Linkedin search and not necessarily indexed by Gooogle hence why only the headline shows in the SERPs
Also, I have always been led to belive that Published Posts or now Articles are indexed by Google and can show in search
However in something recently from Viveka Von Rosen, she states Articles are not indexed unless they get into Pulse - am I missing something?
Answer: Oh the dark mysteries of Google!
Here's my take…..based on experimentation.
The most indexed field is the name, well that's two fields - first name and surname but Google definitely picks up headlines as well and that is where your keywords should be.
As for articles, there is no doubt that ones in Pulse channels are far more likely to be picked up by Google. I have tried searching for fairly unique phrases in headlines of Articles that are not in channels and had no success unless I state Site: LinkedIn.com in the search.
I'm not sure where Viveka gets her information from but my experience reflects her views.
The next question is from Rob Curley
I’m using sales navigator very efficiently (at least I think I am!) and want to target my key contacts (leads) in a Facebook ad campaign – a technique I first heard you talk about. Of course I can’t see an email address for a lead unless I am connected but fortunately many of my leads are 1st tier connections. I can use Sales Navigator to quickly filter leads which are 1st tier connections but this is where I run into problems as I don’t think I it’s possible to export from Sales Navigator?
Answer: Unfortunately there is no solution in Sales Navigator but I do have a workaround for you.
I don't know how many leads you have that you wish to download, if a lot, this might be too time consuming
This works on Sales Nav and allows you to add tags and notes (duplication I know), the key thing though is that you are able to search for those tags and download them.
This question is from Fabio Alonso
I've got a question for job seekers on how to improve their "past experience" fit to a role advertised.